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shackletonvetphysio.com

Zoo Consultancy and Veterinary Physiotherapy for Wild Animals

We are specialist Veterinary Physiotherapists providing expert consultation and treatment for exotic and zoo species worldwide. Drawing on extensive experience in zoo management, animal behaviour, and veterinary physiotherapy, we offer a comprehensive, full-team approach to musculoskeletal and neurological health.

Specialist expertise

Our services are backed by unparalleled credentials in the zoo and veterinary sectors:

 

  • Extensive zoological treatment experience: We have worked with a large number of zoo collections both across the UK and internationally
  • Academic leadership: Matthew is a Lecturer in Veterinary Physiotherapy and Zoo Sciences at Harper Adams University
  • Published authors: We are co-authors of a specialist book chapter, Physiotherapy and Management of the Musculoskeletal Health of Ageing Wild Animals in Human Care
  • Research and speaking authority: Active research into identifying lameness and gait in species like the Komodo dragon (supporting major collections worldwide), coupled with Matthew being a regular guest speaker at major veterinary and zoo conferences (e.g., BVZS, RVC)
  • Industry recognition: Delivers BIAZA certified training and CPD on functional enrichment and lameness identification for professionals (Keepers, Vets, RVNs), and exotics treatment for Veterinary Physiotherapists
  • Active membership: Associate Member of the British Veterinary Zoological Society (BVZS) and Clinical Advisor for the Veterinary Osteoarthritis Alliance (VOA)

Our holistic consultation focus

Traditional hands-on treatment alone often fails to address the root cause in exotic species. We offer a tailored approach by collaborating closely with keepers and vets to assess four key variables:

  • Environment and management: Assessment of enclosure design, substrates, heating, and fixtures to maximise musculoskeletal health and aid recovery (relevant to endotherms and ectotherms).

  • Behaviour and training: Evaluation of enrichment and training protocols to aid recovery and ensure behaviours are protective, not detrimental.

  • Activity and functionality: Evaluation of whether physical activity is beneficial or contraindicated based on the animal’s pathology and anatomical adaptations.

  • Signalment: Considering age, species, social behaviours, and other variables to provide appropriate long-term management advice

What is considered?

Environment and management

Assessment of numerous variables such as enclosure design, fixtures and fittings, seasonal changes, substrates/surfaces. This helps maximise animals’ musculoskeletal and neurological health, and aid recovery from pathology/maintain health in both endothermic and ectothermic species.

Behaviour and training

Evaluation of the animal’s behavioural adaptations and how management/enrichment and training protocols could be utilised to aid recovery or maintain health. For example, the adaptation of enrichment devices or trained behaviours may become protective rather than potentially detrimental.

Signalment

The animal’s condition and other variables (age, sex, species, social behaviours) potentially predispose the animal to secondary conditions, or slowed recovery. We evaluate the management considerations which are important for the maintenance and recovery of the individual animal.

Activity and functionality

Rather than just encouraging activity and movement of the animals in our care, we consider whether the activity we are shaping is beneficial to health, or potentially contraindicated in relation to an animal’s behavioural and anatomical adaptations, or currently pathologies.
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Service options

We provide flexible services tailored to your collection’s location and needs:

On-site consultation and treatment (UK):

Full evaluation, report, environmental adaptation guidance, and on-site treatment (exercise regime/manual therapy if indicated) for current conditions.

Online consultation (Worldwide):

Remote consultation via online platforms to discuss cases, requiring detailed supporting materials (images, protocols, history) for treatment guidance.

Consultancy and education clients:

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Ready to enhance your collection's functional health and welfare?

Whether you require on-site rehabilitation or an immediate online consultation, we are ready to assist.

Contact us today for a free, confidential discussion about your cases, long-term mobility strategy, and the simple veterinary referral process.

Next steps: arranging consultation or treatment

Professional memberships

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Happy Clients

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Sally Kemp profile picture
Sally Kemp
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We can’t thank Matthew enough for his support and advice with our 3 year old dog and her sciatica. Matthew is supportive and very caring remaining in touch between sessions, this offers reassurance and clarity to keep on track. The rehabilitation programme provides holistic support, with advice and guidance not only for Rosie but also environment factors in the home and how and where she walks. The programme helped us to measure Rosie’s progress and make adjustments with practical solutions offered at each session. Having access to the online video information has been really helpful. They are informative and clear offering extra reassurance. The programme, has offered us a step by step approach backed up by Matthew’s extensive knowledge and support for which we are grateful.
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Louise Murtagh
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Olive's agility trainer guessed that she had a couple of problems and suggested her being checked out by a physio. Within 10 minutes of arriving Matthew diagnosed the issues and we started our rehabilitation programme. A couple of months in and she's made such good progress. She's acting like a giddy puppy in the training arena and it looks like her pain has subsided. Can't wait to start strengthening exercises soon.
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Mallyfairclough Mally22 profile picture
Mallyfairclough Mally22
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12 weeks ago we thought our dog would never walk again after a spinal stroke, now he is walking on his lead and running round the garden. Matthew was recommended to us by a friend and his guidence and advice has been the catalist for Stans recovery. Matthew has provided a physio schedule for Stan that had delivered results that we didnt dream possible and his friendly and polite manner is second to none. I would highly recommend Matthews physio services to anybody who has a loved pet that is struggling with mobility.
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Lisa Lisa profile picture
Lisa Lisa
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Absolutely fantastic. The work both Matt and Louise have done with my dogs is outstanding. It’s rare to find people truly passionate about what they do and they genuinely care about their clients. I can’t thank them enough for the continued support for Toby koda and Rosie and I’m sure the others will have their turn too. I truly can’t recommend Shackleton veterinary physiotherapy enough.
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aimee hodge
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Delightful man, with a wonderful work ethic got my pup back on his feet after a cruciate ligament injury 100% recommend the Shackleton's for pet care! Thank you Matthew! :)
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Paul Gomersall profile picture
Paul Gomersall
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Our 12 year old Labrador was recently diagnosed with Diabetes. As a result he was unable to move any distance and also without great discomfort. At the recommendation of our vet, we contacted Matt (Shackleton Physio) The change and progress our dog has made since Matt has been treating him is amazing and he is making a great recovery, now being mobile and much more comfortable. Matt is very experienced, knowledgeable and professional. He has a great manner with both pets and owners and explains everything very clearly, putting everyone at their ease. I would have no hesitation in recommending Matt to anyone with pet Physio requirements.
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Suzanne Nimmo profile picture
Suzanne Nimmo
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Matt and Louise are fabulous and can’t thank them enough for their help and expertise with our beagle, Barney. The knowledge they have is impeccable and they teach you how to do physiotherapy exercises easily at home, with everyday items. The sessions are in-depth, easy to understand and they really get to know your pet. You can see the passion and dedication for their work from the moment you meet them. We definitely recommend them for all your pets physiotherapy needs!
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Dave Marshall profile picture
Dave Marshall
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Our beloved Cocker Spaniel ruptured her cruciate ligament in November 21 and she underwent reconstructive surgery with Medivet Heswall. Sharon the vet recommended that we have physiotherapy for her and I was sceptical that it would help. Matthew came and worked with her (and us) for a number of months. We followed his advice and my scepticism has been proved totally wrong. She is now 9 months post op and is as lively and full of fun as she was pre-op. She manages good walks and is able to run with her new best pal an 8 year old Beagle. We do take care that she does not over do things but without doubt she would not be able to the things she does now without the absolute expertise of Matthew. I think we tend to believe that animals will recover without human intervention but I am now sure that this is not the case. Without Matthew’s assistance advice treatment and guidance I am sure she would have a limp and be a very unhappy dog. I honestly cannot recommend Matthew highly enough. Our thanks don’t seem enough for giving us our girl back!
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Glyn profile picture
Glyn
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We have been with Matthew for a year now and have seen a great improvement in our dog Sooty. He has gone from hopping to being very strong and comfortable which has been a joy to see. Matthew is very caring and explains all of the exercises. We highly recommend him and couldn't thank him enough for his help
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Nicola Williams profile picture
Nicola Williams
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Shackleton veterinary physiotherapy provided the RSPCA Stapeley Grange Cattery with some fantastic CPD and also provided us with extremely valuable advice on some of the cats within our care. Matthew has a very holistic approach to his treatments and ensures that the client fully understands the exercises that are implemented and the theory behind each intervention.
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