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shackletonvetphysio.com

What is Veterinary Physiotherapy?

Veterinary Physiotherapy is an evidence-based healthcare profession that requires veterinary referral in the UK. This means we must receive consent from your registered vet before treating your animal, ensuring our physiotherapy seamlessly supports your animal’s existing medical care and is always in their best interest.

Importantly, physiotherapy treatment is typically covered by most major UK pet insurance policies.

Chance

Chance was barely a year old when he was found abandoned in a park; he had been very badly hurt, and was suffering from a variety of issues, such as a dislocated elbow, fractured skull, and damaged stifle ligaments.

He was barely able to walk in the beginning, but with his amazing personality, supportive owners and full veterinary team and intensive physiotherapy, he really turned a corner. ​

Romeo

Romeo was out on a walk when his owners suddenly realised he was experiencing a lot of pain, just a few hours later he lost the use of his back legs. After seeing a consultant he was diagnosed with IVDD, he underwent spinal surgery and the consultant referred him for physiotherapy, to help his recovery and to learn to walk again.

1. General pets

Aims include assessment of health and application of preventative treatment/exercise to delay age-related pain.

2. Elderly animals

Maintain function and hopefully improve locomotion, relief of arthritis and improve circulation.

3. Paralysed animals

Depending on the case a variety of mental and physical stimulation can be applied to maintain body function and muscle tone, and hopefully return some degree of function.

4. Injured or post-operative animals

Whether an animal has received an injury or is recovering from an operation, a VP can in conjunction with vets provide pain relief and aid the healing process with a variety of manual and electronic therapies.

The services we offer

Physiotherapy and rehabilitation

Treatment and assessment of dogs, cats, pet exotics and small animals.

Zoo consultancy and Physiotherapy

Full assessment of environment, behaviour and activity for treatment and prevention.

CPD and training

Training for zookeepers and veterinary professionals.

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How does physio
help my pet?

Physiotherapy works by using targeted techniques to:

  • Reduce Pain: Calms the nervous system and decreases inflammation
  • Improve Mobility: Restores joint range of motion and flexibility
  • Build Strength: Develops appropriate muscle mass and stability
  • Prevent Re-injury: Educates owners on effective management

The key component of modern Vet Physio is creating tailored exercise programmes which are carefully modified as your pet progresses; providing lifestyle and home management advice; and using techniques like manual therapy (hands-on massage/stretches) and electrotherapies (such as therapeutic laser) when needed.

Because recovery is a journey, not a one-off event, we deliver these techniques through comprehensive rehabilitation programmes designed to support your pet from limitations back to activity.

Pet Lovers

Certified

Professional memberships

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Which conditions can physio treat?

Physiotherapy is beneficial for a wide range of conditions in pets (such as dogs, cats, and rabbits), including:

  • Orthopaedic: Arthritis, hip and elbow dysplasia, cruciate ligament injuries, and post-surgery recovery.
  • Neurological: Spinal injuries, nerve damage due to disease or injury, and balance problems.
  • Geriatric: Age-related stiffness, weakness, and loss of muscle mass.
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Specialist exotic pet care

Physiotherapy principles are also crucial for exotic animals and zoo species. Due to their unique anatomy and environments, physiotherapy helps manage conditions like lameness, joint stiffness, and mobility issues in animals who may not respond well to traditional pain relief alone.

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Who we have worked with

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Our standard of care: what to expect

Every session, within any of our rehabilitation packages, follows the same rigorous, evidence-based process to ensure your animal receives the highest quality of care.

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The gold standard for assessment

We conduct a thorough, whole-animal assessment to understand the full picture, ensuring accurate treatment:

  • Movement & physical check: We inspect your pet’s gait, joint movement (range of motion), and palpate hard- and soft-tissues for signs of pain or compensation.

  • Behaviour & lifestyle review: We check behaviour for stress or pain signs and review environmental factors (flooring, bedding, daily routines) that may impact recovery.
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Treatment focused on long-term results

Our treatment approach is entirely client-focused, meaning it is only implemented when your animal is comfortable and willing.

  • Exercise prescription: We create tailor-made exercise plans that are checked and amended every session to safely build strength, maintain fitness, and ensure sustained improvement.

  • Supporting modalities: We use manual therapy (massage, stretches) and appropriate electrotherapies (LASER, PMFT, TENS, NMES) to support pain management and facilitate muscle engagement for the rehabilitation exercises.
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Owner education 

We empower you to drive your animal’s recovery at home:

  • Guidance & safety: You receive practical advice on safe animal management (e.g., handling post-surgery) and necessary home/lifestyle adaptations.

     

  • Progress tracking: We provide a full clinical report after every session, detailing findings and next steps, ensuring transparency and continuity of care.
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Why we don’t offer 'one-off' sessions

Clinical research shows that physiotherapy is most effective when it is consistent, structured, and supported by expert guidance at home. A single session can reduce pain, but it cannot rebuild a nervous system or restore lost muscle mass.

To ensure your pet achieves the best possible outcomes with gold-standard care, we have developed the Shackleton Veterinary Physiotherapy Eight-Week Premium Rehabilitation Package. This is the most effective way to transition your pet from coping with pain to thriving in their environment.

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Book A Free Consultation Call

Happy Clients

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Sophie Armitage profile picture
Sophie Armitage
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My Springer, Dash, has undergone two surgeries on his front legs, and Louise has been instrumental in helping him rebuild his muscle, strength and fitness. Dash absolutely loves Louise, and it’s clear how much care, patience and understanding she puts into every session. Her handling and attention to detail throughout his rehabilitation programme have been amazing. The detailed reports after each session and the tailored exercise plans have been invaluable, giving me something positive to focus on and a clear plan to follow during what has been a really difficult and worrying time. Louise has not only helped Dash physically but has supported me, too. Watching your dog go through surgery and rehabilitation is incredibly stressful, and I was so worried about everything! Having Louise’s knowledge, guidance and reassurance along the way has made such a difference to both of us. Thank you!
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Joanne Smith profile picture
Joanne Smith
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Very happy with the service have seen massive improvement with my dog, has helped when ever I have asked for advice. Has guided me through all the exercises and movements to improve my dogs life, I am very happy with everything would highly recommend
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kate hughes profile picture
kate hughes
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Matt has being seeing us with our dog after a spinal disc injury. From the beginning , he has been very professional and super knowledgeable about the condition of our dog. We have had online support and messaging facility on what’s app between appointments, which has been enormously helpful. We have been given targeted exercises to do between sessions and our dog has been accessed at home at each session and a report sent through to us each time . Our dog received laser therapy at each session and I believe this helped greatly as well. We have seen an huge improvement in our dog’s condition and the advice we have been given has been invaluable. We would have no hesitation in recommending Shackleton veterinary Physiotherapists
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Jelly Ellie profile picture
Jelly Ellie
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After months of our 5 yr old Labrador limping on and off following a deer chase, and different diagnoses/solutions from different vets a chance recommendation led us to Matthew. I was a bit sceptical at first but after a six session exercise and lifestyle plan the limp has gone and we can all enjoy normal doggy life again. The information provided by Matthew and on the website is excellent and easy to follow. The instant availability of support really helps. I can’t recommend Shackleton Physio enough. It was a pleasure to meet and work with Matthew. We’ll be continuing with the exercises as part of ongoing play and interaction - both our dogs love the ‘games’. Thank you from Sue and Rue
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Ebony McKay profile picture
Ebony McKay
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The team at Shackleton Veterinary Physiotherapy have helped my rabbit regain his quality of life after getting a head tilt, from laser sessions to enrichment suggestions and of course physio, my boy is now much more sound and able to manoeuvre with stability and confidence. Honestly an amazing service that I reccomend to people at my place of work, and even to my in-laws!
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E Hay profile picture
E Hay
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We have a 10 yr old Lurcher who has some behavioural issues (anxiety and reactivity). A few people have suggested a pain assessment as hidden pain might be contributing to her reactivity, and in addition as she is aging we are noticing a few changes in her movement. Matthew visited the house where he could do a physical examination, ask some lifestyle questions and see her in her own environment. This also enabled him to see if we can make any changes at home to make her more comfortable. The assessment took just over an hour an a half, was very detailed and left us with a couple of choices for next steps, including a possible physio referral and fully supported exercise program
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Sally Kemp profile picture
Sally Kemp
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We can’t thank Matthew enough for his support and advice with our 3 year old dog and her sciatica. Matthew is supportive and very caring remaining in touch between sessions, this offers reassurance and clarity to keep on track. The rehabilitation programme provides holistic support, with advice and guidance not only for Rosie but also environment factors in the home and how and where she walks. The programme helped us to measure Rosie’s progress and make adjustments with practical solutions offered at each session. Having access to the online video information has been really helpful. They are informative and clear offering extra reassurance. The programme, has offered us a step by step approach backed up by Matthew’s extensive knowledge and support for which we are grateful.
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Louise Murtagh profile picture
Louise Murtagh
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Olive's agility trainer guessed that she had a couple of problems and suggested her being checked out by a physio. Within 10 minutes of arriving Matthew diagnosed the issues and we started our rehabilitation programme. A couple of months in and she's made such good progress. She's acting like a giddy puppy in the training arena and it looks like her pain has subsided. Can't wait to start strengthening exercises soon.
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Mallyfairclough Mally22 profile picture
Mallyfairclough Mally22
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12 weeks ago we thought our dog would never walk again after a spinal stroke, now he is walking on his lead and running round the garden. Matthew was recommended to us by a friend and his guidence and advice has been the catalist for Stans recovery. Matthew has provided a physio schedule for Stan that had delivered results that we didnt dream possible and his friendly and polite manner is second to none. I would highly recommend Matthews physio services to anybody who has a loved pet that is struggling with mobility.
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Lisa Lisa profile picture
Lisa Lisa
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Absolutely fantastic. The work both Matt and Louise have done with my dogs is outstanding. It’s rare to find people truly passionate about what they do and they genuinely care about their clients. I can’t thank them enough for the continued support for Toby koda and Rosie and I’m sure the others will have their turn too. I truly can’t recommend Shackleton veterinary physiotherapy enough.
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